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Contact the Public Health Agency of Canada - Canada.ca
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Contact the Public Health Agency of Canada
Mail delivery of publications will be delayed
The Canada Post labour disruption will delay the delivery of any requested publications.
You may continue to submit orders. Publications will be mailed when the labour disruption is resolved.
Most requested
Before emailing, refer to our pages that address commonly searched answers:
Autism
Dementia
Mental health support
Diseases and conditions
Vaccines and immunization
Coronavirus disease (COVID-19)
Vaccines for COVID-19: Get vaccinated
Order a publication from the Public Health Agency of Canada or Health Canada
<details class="mrgn-tp-md"> <summary> <h2 class="mrgn-tp-md h3">COVID-19 telephone</h2> </summary> <p>Hours of operation are from 8 am to 8 pm ET, Monday to Friday, closed on <a href="/content/canadasite/en/revenue-agency/services/tax/public-holidays.html">statutory holidays</a>.</p> <p>Interpretation services are available in 200+ languages.</p> <p><strong>COVID-19 information line:</strong><br> 1-833-784-4397</p> <p><strong>Teletypewriter (TTY):</strong> 1-800-465-7735<br> (Monday to Friday, 8 am to 8 pm ET)</p> <p><strong>Fraud alert: </strong>This number is for inbound calls only. It can't make calls. Calls that appear to come from this phone number are fraudulent and were not placed by the Government of Canada.</p> <p>Don't give out personal information if you didn't initiate the call.</p> <p>Callers who have received a suspicious telephone call can report it by contacting the <a href="http://www.antifraudcentre-centreantifraude.ca/report-signalez-eng.htm" rel="external">Canadian Anti-Fraud Centre</a>.</p> </details> <section class="alert alert-warning"> <h2>Mail delivery of publications will be delayed</h2> <p>The Canada Post labour disruption will delay the delivery of any requested publications.</p> <p>You may continue to submit orders. Publications will be mailed when the labour disruption is resolved.</p> </section>
Contact form
Contact form for inquiries
The Public Health Agency of Canada does not provide individual medical advice. Consult your health care provider for appropriate care and advice about diseases and conditions. Also do not submit personal documents or information, such as medical records or passports.
Privacy statement
The personal information you provide to the Public Health Agency of Canada will be collected by the Executive Correspondence Unit. This is done under the authority of the
Department of Health Act
and handled in accordance with the
Privacy Act
.
Why we collect your personal information
The Public Health Agency of Canada will follow up with you about the questions or comments that you submit. This is the only reason why we ask for this information.
Sharing your personal information
Your personal information may be shared with other federal institutions:
to adequately address your questions or comments
where the correspondence impact their roles and responsibilities
Omitting your personal information
If you choose not to provide the requested information, we will be unable to respond to you or process your inquiry.
Your rights
You have the right to access and request a correction or notation to your personal information. You also have a right to complain to the Privacy Commissioner of Canada if you feel your personal information has been handled improperly.
For more information
Privacy Act
Info Source: Access to information and privacy
Standard personal information banks: Executive correspondence
Response times may be longer depending on the complexity of the question or if we have a high volume of enquiries.
Required fields are marked with an asterisk (
*
).
Offices
Public Health Agency of Canada
130 Colonnade Rd
A.L. 6501H
Ottawa ON K1A 0K9
Toll-free: 1-844-280-5020
Public Health Agency of Canada
1015 Arlington St
Winnipeg MB R3E 3R2
Media Relations line
613-957-2983
Page details
Date modified:
2025-09-29
2025-04-01